Pega Background

Build on Pega.
Deliver at Scale.

Expert Pega Center of Excellence, mission-critical applications, and packaged integrations designed for regulated environments and federal missions.

Pega Center of Excellence

Establish a sustainable foundation for Pega success with our proven COE framework.

Strategy & Governance

Align Pega initiatives with enterprise strategy and establish governance frameworks.

Business Engagement & Delivery Coordination

Facilitate cross-functional collaboration and coordinate delivery across teams.

Training, Communication & Enablement

Build internal capabilities through comprehensive training and enablement programs.

User Experience & Innovation

Drive user-centric design and foster innovation across Pega implementations.

Reusable Services

Develop and maintain a library of reusable components and services.

Architectural Design

Design scalable, maintainable architectures aligned with best practices.

Platform Administration

Ensure platform security, performance, and operational excellence.

Application Expertise

Deep expertise across the full Pega platform and industry-specific modules.

Customer Service (CS)

Streamline customer interactions and case resolution

Investigative Case Management (ICM)

Manage complex investigations with end-to-end workflows

Intelligent Automation / Workflow

Automate processes with AI-powered decision making

Decisioning / Next-Best-Action (CDH)

Optimize customer engagement with real-time decisions

KYC / AML

Ensure compliance with know-your-customer and anti-money laundering

Field Service

Optimize field operations and service delivery

Sales Automation

Accelerate sales processes and improve conversion rates

Public Sector Solutions

Purpose-built solutions for government and regulated industries

Platform (App Studio, Data, Integrations, DevOps)

Core platform capabilities for rapid development and deployment

Pega × Chainalysis: Unified Crypto Case Management

Streamline cryptocurrency investigations with our pre-built integration connecting Pega Investigative Case Management to Chainalysis blockchain analytics.

  • Automated case creation from Chainalysis alerts
  • Real-time transaction scoring and risk assessment
  • Integrated compliance workflows and reporting
  • Pre-configured templates for common investigation types
Pega ICM
Chainalysis
OSINT
Market Data
Legal Docs
Integration Diagram

Why Digital Forge

Purpose-built expertise for mission-critical Pega implementations.

AI-ready methods

Integrate AI capabilities into your Pega workflows from day one

Low-code velocity

Accelerate delivery with proven low-code development practices

Federal-grade governance

Meet the highest security and compliance standards

Outcomes over outputs

Focus on measurable business results, not just deliverables

Ready to move faster with Pega?

Stand up a Center of Excellence, ship mission-critical apps, or launch the Pega × Chainalysis integration.